The Roofing Process

If a recent wind or hail storm has caused you some concern about the condition of your roof, this type of damage is generally covered by your insurance company.

If you're not sure if your roofing issues are covered by your insurance policy, Kevin O'Haver is an expert in insurance claims with 12 years of Independent Claims Adjuster experience and he has evaluated thousands of roofs for coverage.   


1. Insurance Claim

The first thing that you should always do if you suspect roof damage is to call your insurance company, file a claim, and schedule an adjustor to come out for an inspection. 


2. Assessment by Mission City Roofing

If you would like, we could come out before the adjustor to give you an assessment of the damage and give you honest information about your roof's condition before the adjustor gives you his opinion.

If you would like us to meet the adjustor during his inspection, we can schedule that as well.


3.  Roof Approval and Scope

This is where we would like to take the mess and stress off your hands.  We will work and communicate with the insurance company on your behalf.  Our top goals during this step include:

  • Ensuring the insurance company pays for the entire roof system the roofing manufacturer requires.
  • Assessing additional damage (siding, paint, gutters, and windows) and making sure nothing is left off the claim statement.
  • Finalizing the price and scope of damage with the insurance company.

Just sit back and let us take care of all of this for you.


4.  Material Selections

We provide samples of shingle types and colors. 

If insurance will cover a new roof replacement, now is the time to upgrade to metal. 

Why metal roofs are better than shingles:

  • Longer lifespan
  • Higher home value
  • Energy efficient / Environmentally friendly
  • Fire rated
  • Peace of Mind

5.  Scheduling The Project

The timing of the installation depends on the time of year and storm activity in the area.  We generally can schedule within 30 days from the signing of a contract and approval from the insurance company.  

A roof that is average size of about 30 squares or 3000 square feet will usually take one day to complete.  A metal roof that size takes about a week.  

For shingled roofs, we will order the material and try to have it stacked on the roof and out of the way.  That way, it is not taking up space on the driveway.  


6.  Project Preparation

The day before the scheduled installation we will call you with a few reminders:

  • Keep the driveway clear and move breakable items away from the perimeter of the house.
  • Keep pets inside or at a friends house during the installation.  It can get pretty loud and this makes most pets nervous.

There are a few things we do to make the process as smooth and clean as possible:

  • We will help you move any large items around the perimeter of the house that may break. 
  • To protect your lawn and landscaping, we will cover shrubs, plants, and grass with large tarps to catch nails or debris that may fall. 

7.  Project Completion

When the project is complete we do everything in our power to leave your house better than we found it:

  • We will run large magnets across your lawn to pick up nails or debris that wasn't caught by our tarps. 
  • All trash and debris is picked up and hauled off the premises.
  • We will provide you with a copy of the final invoice and submit the invoice to the insurance company on your behalf so you don't have to worry about it. 

See How We Can Help You